Apps Can Now Try to Stop You From Canceling Subscriptions

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Apple today added a new subscription retention feature for developers, allowing them to show retention messages when a subscriber goes to cancel.

Apple says retention messages will appear in the subscription cancellation flow and can include text, images, or a special offer.

Retention messages can be added in App Store Connect for auto-renewable subscriptions, with options for subscriber eligibility and wait time between messages. Through a separate Retention Messaging API, developers can choose which messages to show a subscriber based on their subscription details.

API access is by request. ‌ App Store‌ users may see offers for discounts or reasons to keep a subscription before canceling.Tag: App StoreThis article, "Apps Can Now Try to Stop You From Canceling Subscriptions" first appeared on MacRumors.comDiscuss this article in our forums